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SHIPPING & RETURNS

PROCESSING

Please allow 1 to 2 business days for your order to be processed. You will receive a tracking notification once your package has shipped. Please note that processing times may vary and could be longer during new product drops or launches due to higher order volumes.

AUSTRALIAN SHIPPING

Free shipping Australia wide on all orders over $200. 

RETURN POLICY

If you're not completely satisfied with your purchase, we're happy to offer store credit or an exchange for unworn items returned within 14 days of receiving your order. Please ensure the returned items are in their original packaging and show no signs of wear. Please note, all sale items are final sale and cannot be returned. Due to hygiene reasons, earrings cannot be returned.  

To request a return, please send us an email at customercare@faraoh.com.au with your full name and order number in the email subject. 

Faraoh is not liable for the loss or damage of items that are in transit for return. To ensure your return is processed securely, we recommend keeping a record of returned postage and using a traceable delivery service.